Bank Mergers and Related Decline in Customer Service
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This 5 page paper discusses how decisions made by financial institutions decision to merge leads to a decrease in customer service and increases the motivation for cross-selling of products such as insurance. The report looks specifically at the Canadian banking system as an example. Bibliography lists 5 sources.
Filename: Bankcust.wps

Bank of America and Citigroup Financial Questions
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This 4 page paper answers three questions set by the student. The first compares the working capital of Bank of America and Citigroup, the second part looks at the role of the banks as intermediaries and the role of regulators, the last part of the paper considerers the impact of the Sarbanes-Oxley Act. The bibliography cites 4 sources.
Filename: TEboaciti.rtf

Bank of America; A Case Study
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This 7 page paper considers this major bank. Fort the paper looks at risk management, and how this has changed over the years. Using loan examples the paper discusses the risk assessment, measurement and management strategies. The paper then looks at the developments in the bank in terms of e-banking and internet, and the placement of the bank top maximise on potential opportunities. The bibliography cites 6 sources.
Filename: TEbankam.wps

Bank Of American Control Mechanisms
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A 4 page paper. The first section of the paper discusses control mechanisms at this bank. There is one specific mechanism reported and the others are more general. The second part of the paper discusses how these mechanisms affect the four functions of management. Bibliography lists 3 sources.
Filename: PGbofa.RTF

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